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Shipping & Return Policy

Shipping

  • Free shipping on all H.K. orders.
  • All international shipping will cost US$9.99. 
  • Free International shipping on all orders over US$120.
  • Any dry dog food will not be shipped to any other countries, except H.K.
  • All international orders do not include duties and taxes. Extra fees may due upon receipt.
  • All international orders shall arrive in 14-28 working days after your order has been placed, tracking information will be provided once it's been shipped.
Return and Exchange

We want you to be happy. We accept returns due to any size problem or damages issue, up to 30 days after delivery, if the item is unused and in its original condition. Please contact us at support@canisclubhk.com if you have any issues with our products. 

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