FREE TRIAL AND RETURN POLICY


30-Day free trial
We believe you and your doggie should try our product to decide if you like it, so we give you up to 30 days to try it in your own way. If you or your doggie don’t like it, returns are free and easy.
How does return works?
  • Your trial begins when you receive your items. Contact us to initiate your return within your trial. 
  • We'll come pick up the return product on your schedule, you don't have to move at all!
  • Our team will try our best to donate the return product to a charity or recycle it. 
  • Your original payment will be refunded in full.
Exceptions/ non-returnable items
Please be aware that the free trial policy only applicable to any Leads, Harnesses, Collars and Beds. For any Food or Toys, they are not applicable to the free trial policy. Please get in touch if you have questions or concerns about your specific item. 
Contact us
To start a return, you can contact us at support@canisclubhk.com
BACK TO TOP